Refund Policy

Please email inquiries@thestationerymuse.com with all refund questions.

We work hard to make sure that every order is shipped out and sent out in high quality for our customers. With that being said, please understand colors may appear differently than how they appear on your monitor. Due to the nature of our products, refunds and exchanges are limited.

We do offer refunds and/or exchanges in the event that your package is damaged during shipping or there is an error on our part.  Please contact us within 7 days of receiving your order so that we may rectify the situation as soon as possible.

PLEASE READ | IMPORTANT

Verify your address!  Refunds and reships are NOT granted due to the wrong address being entered. If you do enter the wrong address make sure that you alert us before your order reaches shipment status. Once your order has shipped we are no longer able to make changes. 

In the event that you must return an item your refund will be processed once the item is received. Refunds are processed in the same form of payment originally used for purchase.

Please send returns to:

The Stationery Muse

3723 Buckskin Loop NE

Rio Rancho, NM 87144